Buckeye’s Regulatory Compliance Department ensures that we comply with state and federal regulations on pipeline safety and provides Operation Services to support this goal.

Buckeye’s efforts in all areas of regulatory compliance with pipeline safety regulations have systematically reduced enforcement actions since 2013. It is our commitment to safe, reliable, and environmentally responsible operations that has driven this change.

Control Room Management

Buckeye’s Control Room Management (CRM) Plan provides a comprehensive framework for compliance with the Pipeline and Hazardous Material Safety (PHMSA) pipeline safety requirements. This program ensures that Pipeline System Controllers have the necessary tools, procedures, processes and training to safely monitor and control Buckeye’s entire pipeline network. CRM generates significant public benefits by reducing the overall risk through more effective remote control of pipelines using a Supervisory Control And Data Acquisition (SCADA) system. It also further enhances pipeline safety by ensuring that Controllers are highly trained and well-qualified to perform their duties during normal, abnormal and emergency conditions. Specific sections of the plan address human factor elements related to fatigue and alarm management, while others detail the defined roles and responsibilities for all personnel who interact with the Control Centers, including related training and qualification requirements, and the need for written operating, maintenance, system-specific and emergency procedures.

Buckeye monitors and controls its pipelines from two (2) independent and geographically separated Control Centers. Additionally, a fully functional backup Control Center is available for use at any time. As part of Buckeye’s emergency preparedness and business continuity planning, operational control can be transferred between the main and backup Control Centers whenever necessary to ensure safe operation of the pipelines.


Operator Qualifications

The purpose of the Operator Qualification (OQ) Program is to minimize the potential for human error that may result in a pipeline incident or accident. This is accomplished by identifying a list of covered tasks applicable to Buckeye’s operations, that may only be performed by individuals qualified to perform those tasks. The individuals are qualified via written and performance evaluations and re-qualified at appropriate intervals.


  • We actively monitor the qualification status of Buckeye personnel.
  • There are 800+ OQ-Qualified Buckeye Employees in multiple tasks.
  • These 800+ employees are qualified on an average of 13.5 tasks each.
  • There are 88 covered tasks applicable to Buckeye’s pipeline operations.

Preventive Maintenance

The Preventive Maintenance Program ensures that all maintenance inspections are conducted and documented in a consistent manner.

Any equipment that requires periodic inspection is itemized on an Equipment List in the Enterprise Asset Management (EAM) System, and then the appropriate Preventive Maintenance (PM) work orders are placed on the Master PM List for the asset. PM work orders provide a record of maintenance and/or inspections needed to ensure equipment reliability and provide us with the ability to schedule, monitor, and audit equipment maintenance.

The systems maintain critical information for 144,500+ pieces of equipment.

    Leak Detection

    The Leak Detection Program ensures that Buckeye can detect leaks on our pipeline system in a timely manner, ensuring the safety of the public, the environment, and Buckeye’s facilities. Consistent with recent and proposed regulatory changes, we are designing and installing metering and controllable valves wherever they do not already exist to assure the quick identification of any leaks and the ability to stop any release. These important efforts will ensure we are minimizing impacts to the environment and communities where we operate.

    Management of Change

    The Management of Change (MoC) Program is a set of procedures used to identify, evaluate, communicate, manage, and document the impact of changes to pipeline systems, terminals, and processing facilities that may affect safety, integrity, operations, or the environment.

    The MOC Program procedures ensure that safety, integrity, environmental, and operational concerns arising from a proposed change are properly addressed.

    Manuals Review and Publishing

    Buckeye has an integrated set of operating procedure manuals. The manuals provide Buckeye personnel with the Company’s policies, procedures, and requirements needed to safely operate, maintain, and repair Buckeye’s pipeline systems and terminals. The Codes, Standards, and Publications area of Regulatory Compliance coordinates the review, editing, approval, and publishing of these manuals. The manuals are also reviewed annually to ensure they include the most up-to-date safety practices.

    Operations Engineering

    The Operations Engineering Program is in place to assure that all Buckeye pipeline systems are designed, built, and operated according to regulatory requirements and safety-related standards. Chief among these are the establishment of maximum operating pressures and coordination of appropriate device settings in order to eliminate or minimize operations that may jeopardize safety.

    Asset Integrity

    Buckeye has developed Integrity and Corrosion Control programs dedicated to ensuring that we conduct our operations in accordance with applicable governmental pipeline safety regulations, and both preserve and improve the integrity of our pipeline, tank, and facility assets.

    Buckeye’s Integrity Management Program (IMP) has been developed in accordance with best management practices and is designed to support our overarching goal of operating our pipeline systems in a manner that ensures public and employee safety and prevents or minimizes releases and any resulting property and environmental damage.

    In-line Inspection

    Buckeye follows industry standards and regulations to routinely evaluate the condition of our pipelines using either In-line Inspection (ILI) technology or by conducting pressure testing. Approximately 97% of Buckeye’s active pipeline mileage has been inspected with ILI tools.

    With the use of ILI technologies, we are able to assess the condition of our pipeline system for possible defects. This inspection data collected by ILI technology is integrated with pipeline operating parameters, external environmental factors, site characteristics, and organizational knowledge to identify defects requiring repairs. Most repairs can be completed without interruption to pipeline service.